Content Strategy Director for Digital Documents
1 week ago
About the Role
We're seeking a highly skilled Content Strategy Director to lead our Digital Documents category team. As a key member of our End-to-End Engagement (E2EE) team, you'll provide strategic direction and management to the content team, driving customer self-service, engagement, and value from Adobe Acrobat and Document Cloud solutions.
Key Responsibilities
- Develop and execute content strategies for a suite of products across multiple channels, including web, mobile, in-app, and more.
- Analyze customer data to inform outcome-based content strategies.
- Lead a team of content creators, providing guidance and support to ensure high-quality content delivery.
- Collaborate with marketing and product teams to develop projects and campaigns that drive self-service, increase Annual Recurring Revenue (ARR), and grow product usage.
- Leverage GenAI to scale content creation and drive innovation, fostering partnerships with teams developing in-app assistants to ensure consistent content experiences across applications.
- Maintain logical information architectures, prioritizing usability and discoverability.
- Analyze metrics to ensure content success.
Requirements
- 10+ years of experience, with a minimum of five years in a content strategy role, preferably at a software company where most of your work involved customer-centric content and collaborating with various partners.
- Strong experience in strategic leadership and cross-regional project management.
- Demonstrated success in juggling and prioritizing multiple projects simultaneously.
- Experience with text, visual, and video development tools or CMS.
About Us
At Adobe, we're passionate about empowering people to create beautiful and powerful digital experiences. We're on a mission to hire the best talent and create exceptional employee experiences where everyone is respected and has access to equal opportunity.
What You'll Get
$180,000 - $220,000 per year, depending on location and experience.
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