Senior Business Process Specialist

17 hours ago

Gandhinagar, Gujarat, India beBeeTest Full time ₹ 18,00,000 - ₹ 25,00,000

About us, a powerhouse where domain expertise and enterprise solutions converge to redefine business processes. We take pride in our consultative approach, driving societal progress by enabling customers to run businesses with unmatched efficiency and innovation.

We are looking for a skilled specialist to shape a future where technology aligns with purpose.

The ideal candidate will have a strong understanding of Sales - CRM Platform - Microsoft D365s and experience with JIRA, Confluence, TestRail, or similar tools. They will be responsible for defining UAT scope, objectives, and success criteria aligned with Sales - CRM workflows and overseeing creation and execution of test cases based on business requirements.

In addition, they will lead and mentor UAT testers and business users, coordinate cross-functional testing efforts, and manage dependencies.

The role requires excellent analytical, problem-solving, and communication skills, as well as a strong understanding of Agile methodologies and API Integration testing. ISTQB certifications are preferred.

  • Define UAT scope, objectives, and success criteria aligned with Sales - CRM workflows.
  • Develop UAT test plans, schedules, and resource allocation.
  • Oversee creation and execution of test cases based on business requirements.
  • Ensure coverage of critical Sales - CRM processes (e.g., lead management, opportunity tracking).
  • Track, analyze, and escalate defects.
  • Collaborate with development teams for resolution.

  • Optimize Business Processes

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