Community Builder and User Advocate

2 days ago

Rajkot, Gujarat, India beBeeEngagement Full time ₹ 13,95,000 - ₹ 21,13,500
Job Title: Community Engagement Specialist

This role involves building and maintaining strong relationships with users to understand their needs and provide tailored solutions.

Key Responsibilities:

  • Manage day-to-day communication with users as the primary point of contact.
  • Develop strategies to scale active users on the app by leveraging user-generated matchmakers, content creators, and moderators in Punjabi/Gujarati and Marathi languages.
  • Implement upskilling and monetization strategies for matchmakers, content creators, and moderators to ensure long-term engagement and success.
  • Collaborate with the product team to launch and optimize new features focused on user engagement, retention, and monetization.
  • Create and nurture micro-influencers within the FRND ecosystem to drive matchmaking, virtual gifting, and radio shows.
  • Stay up-to-date with new social media trends, insights, and best practices to enhance engagement and grow the platform.
  • Manage and support different speaking communities to foster a positive and interactive environment.

Requirements:

  • Minimum 1 year of experience in operations, campaign, or community management in Punjabi/Gujarati and Marathi speaking audiences.
  • Strong interpersonal and communication skills to build relationships.
  • Strong understanding of Punjabi/Gujarati and Marathi culture and language, excellent communication skills, and proficiency in social media platforms and community management tools.
  • Proven ability to work with language-specific content/creators, with an understanding of regional and global content trends.
  • Familiarity with app-based user engagement metrics and tools, as well as the ability to analyze data to drive decision-making.
  • Demonstrated ability to take full ownership of projects and drive them to successful completion.
  • Ability to work cross-functionally and manage multiple projects and priorities.
  • Analytical mindset with strong problem-solving abilities.

Benefits:

  • Opportunity to work with diverse teams and stakeholders.
  • Chance to develop and implement innovative solutions.
  • Competitive compensation package.

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