Technical Advocate

1 day ago

Rajkot, Gujarat, India beBeeCustomerAdvocate Full time ₹ 9,00,000 - ₹ 11,00,000

As a key player in the food and beverage industry, we seek ambitious professionals to join our team as Customer Solutions Engineers / Technical Advocates.

This exciting role combines technical expertise with customer engagement and product advocacy to deliver exceptional solutions and support.

  • Foster deep understanding of our software products and services
  • Serve as primary point of contact for customers, building trust-based relationships
  • Lead onboarding and deployment activities at customer sites, including hardware setup and configuration
  • Deliver comprehensive training sessions for restaurant staff—cashiers, managers, and F&B managers
  • Provide remote and on-site support, ensuring high availability for your portfolio of customers

We require individuals with strong knowledge of hardware setup and troubleshooting, excellent communication skills, and a passion for technology, customer success, and delivering great user experiences.

Key Skills:

  • Technical expertise in web and mobile technologies
  • Strong problem-solving and analytical skills
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment
  • Passion for technology and customer success

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