
Customer Service Career Starter
8 hours ago
About Us
We're dedicated to enhancing daily living through innovative solutions that promote comfort and well-being. Our mission is to design products that empower people to live better lives.
The Role
We're looking for an enthusiastic intern who is eager to begin their career in customer service. This role is ideal for freshers or candidates with up to 6 months of prior customer support experience.
Main Responsibilities
• Handle inbound and outbound customer calls with professionalism and empathy.
• Provide accurate information regarding products and services.
• Record and update customer interactions in our CRM system.
• Assist in resolving basic queries and escalating issues when required.
• Ensure clear communication at all times.
• Support the team in improving customer satisfaction by delivering quality conversations.
Requirements
• 0–6 months of experience in customer support (freshers are welcome).
• Excellent communication skills in Hindi and English.
• Knowledge of a third language will be an added advantage.
• Good listening skills, patience, and a positive approach to handling queries.
• Basic computer skills with the ability to use CRM tools.
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