
Career Launchpad: Customer Service
4 days ago
Customer Service Opportunity
">We are seeking a dedicated and detail-oriented individual to join our team as a Customer Service intern. As a key member of our support team, you will have the opportunity to develop your English and Hindi language skills while providing exceptional service to our clients.
Key Responsibilities:
- Assist customers via phone, email, and chat in a friendly and professional manner.
- Resolve customer complaints and issues in a timely and efficient manner.
- Keep detailed records of customer interactions and transactions.
- Work closely with the sales team to support customer inquiries and orders.
- Utilize MS-Excel to track and analyze customer data for reporting purposes.
- Collaborate with cross-functional teams to improve overall customer satisfaction.
Required Skills and Qualifications:
- Effective Communication
- English Proficiency (Spoken)
- Hindi Proficiency (Spoken)
- MS-Excel
Benefits:
Flexible work hours, Informal dress code, Job offer on successful conversion to a permanent employee, Letter of recommendation, Perks, Certificate
Others:
This internship is perfect for someone looking to jumpstart their career in customer service and gain valuable experience in a fast-paced environment.
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