Evaluative Operations Professional

2 weeks ago

Hyderabad, Telangana, India beBeeAssessment Full time ₹ 12,00,000 - ₹ 20,00,000
Job Overview

The Assessment Specialist will administer assessments, streamline the recruitment process, implement GAPS, and complete audits for various touch points of the candidate assessment process.

Key Responsibilities:
  • Awareness of FLE Process – understanding
  • Team and stakeholder calibration
  • Preparation of data for Weekly/Monthly and Quarterly reviews
  • Self-Audit on interview process – Team calibration- Variations to be reduced
  • Close collaboration with supervisor to adhere to the action plan and share observations
  • Ensuring candidates and process owners adhere to guidelines set by the assessment center
  • Handling challenges while administering assessments & conducting audits, including understanding and assessing anomalies in tools used
  • Possession of knowledge of various steps in the hiring process
  • Coordination with stakeholders to complete tasks within timelines
  • Participation in candidate orientation process to set expectations
  • Integration of data about candidates and stakeholders behavior; derivation of conclusions and submission of reports to supervisor on assessment center hygiene and record observations accurately
Functional Competencies:
  • Analytical and problem-solving capabilities with attention to detail
  • MS Office Proficiency
  • Multi-linguistic
  • Excellent analytics, critical-thinking, and decision-making skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Proactive team player with active listening skills and good interpersonal skills
  • Business Acumen- Global & Cultural Awareness
  • Ability to work independently
  • Target driven and achievement-oriented
Performance Measures:
  • Operational (MEASURABLE)
  • Establishment of systems and procedures in the team
  • Quality audits for Assessment Center
  • Zero Defect processing
  • Punctuality and self-discipline
  • Stakeholder Management
  • Result orientation
  • Behavioral (NON-MEASURABLE)
  • Self-motivation & go-getter
  • Inclination towards being process-driven
  • Relationship building ability
  • Ability to Interface with other departments
  • Personal grooming and etiquette
  • Punctuality & sincerity

Minimum requirements: Graduate or Associate Degree with minimum 3 years' experience in a similar role. Min 2-5 years experience. Experience preferably from call/contact center. Knowledge of Hiring processes and practices.

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