Operations Intern

4 weeks ago


Hyderabad, Telangana, India Ekincare Full time
About the Role

We are seeking a highly motivated and detail-oriented Operations Intern to join our team at Ekincare. As an Operations Intern, you will be responsible for handling operations-related tasks and coordinating with clients and internal stakeholders.

Key Responsibilities
  • Handle operations-related tasks, including coordinating with clients and internal stakeholders
  • Responsible for end-to-end backend support, including inquiries, appointment confirmations, follow-ups with clients, SOD and EOD report preparation, escalations, and executions
  • Work closely with clients, corporate customers, and internal stakeholders for appointment confirmations and reports, ensuring timely action on completing tasks
  • Coordinate with insurers on inclusions/exclusions and rejection/approval of OPD insurance claims
  • Effective communication in handling customer queries and query resolution
Requirements
  • Good communication skills in English and multi-tasking ability
  • Sound confident, energetic, and patient all through the day
  • Friendly, calm under pressure, and effective communication with customers
  • Ability to probe and comprehend the issue or situation
  • Flexible to changes and adapt to new methods as per requirement
What We Offer
  • Play a key role in a successful high-growth startup
  • Be at the forefront of new-age health tech
  • Enjoy attractive compensation, incentives, health, and fitness-sponsored benefits
About Ekincare

Ekincare is a patented technology and a pan-India network of over 10,000+ cashless healthcare service providers, making it one of India's leading integrated OPD benefits platforms.

We are trusted by 500 corporates, including Fortune 500 companies, to design and deploy unified OPD benefits, including health check-ups, doctor consultations, pharmacy, emergency ambulance services, mental health support, access to gyms and fitness centers, vaccinations, insurance top-ups, and more across their 2M+ employees and families in the new normal.



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