
Luxury Travel Professional
2 days ago
Master the skies with precision and care.
Our luxury travel platform offers bespoke services for discerning clients, redefining the way people experience travel.
As a Flight Specialist, you will be responsible for managing end-to-end flight bookings, complex itineraries, and high-touch support for our clients.
Key Responsibilities- Manage flight bookings, exchanges, cancellations, and ticket issuance via GDS (Sabre, Amadeus, Galileo).
- Handle complex multi-city, international, and round-the-world itineraries.
- Apply airline fare rules and interline agreements for optimal results.
- Action PNRs within defined SLAs and maintain complete documentation.
- Coordinate fare optimization, refunds, and disputes directly with airlines.
- Manage special service requests: seat preferences, unaccompanied minors, meals, medical needs, and urgent issues.
- Lead Debit Memo Management: Investigate and respond to ADMs quickly, identify root causes, and implement preventive measures.
- Collaborate to reduce ADM occurrences through staff training, documentation, and process improvements.
- Own BSP and ARC workflows with precision - from invoicing to reconciliation and reporting.
- 5+ years of experience in flight ticketing for HNI clients, travel agencies, OTAs, or corporate desks.
- Proficiency in at least one GDS (Sabre, Amadeus, Galileo).
- Deep understanding of international travel, fare construction, and route planning.
- Expertise in BSP, ARC, PNR management, ticket issuance, and airline invoicing.
- IATA Foundation or Consultant Certification required.
- Polished verbal communication, attention to detail, and calm under pressure.
- Bonus: Experience in luxury travel, private aviation, or VIP ticketing.
We value excellence and innovation in luxury travel, and we are looking for talented individuals to join our team.
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