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UK Study Abroad Guidance Specialist

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Ghaziabad, Uttar Pradesh, India beBeecounsellor Full time ₹ 2,40,000 - ₹ 3,60,000
Job Title: Junior UK Visa Counsellor

The Junior UK Visa Counsellor plays a crucial role in guiding and supporting students who wish to pursue higher studies in the UK.

  • Key Responsibilities:
    • Counsel students on eligibility, intakes, courses, universities, tuition fees, scholarships, and living costs.
    • Explain visa requirements, application timelines, and documentation checklist.
    • Guide students on education loans, fee payment, and scholarship options.
    • Convert inquiries into registered students.
  • Application Process:
    • Collect and verify documents from students.
    • Submit files for document assessment via B2B partners.
    • Follow up with partners for offer letters and escalate delays.
    • Support students with tuition fee payments, loan documentation, and forex guidance.
    • Assist in CAS (Confirmation of Acceptance for Studies) document preparation.
  • Visa Stage:
    • Prepare students for CAS interviews (mock Q&A practice).
    • Fill and verify UK visa forms.
    • Assist in arranging financials, education loans, and supporting documents.
    • Submit final visa application through B2B partner system.
  • Post-Visa Support:
    • Support students in pre-departure activities (accommodation, ticketing guidance, orientation).
    • Maintain regular communication till student departs.

Key Performance Indicators (KPIs):

  • Inquiry to registration conversion ≥ 25% (qualified leads).
  • Offer letter turnaround time ≤ 10 working days.
  • CAS mock pass rate ≥ 90%.
  • Visa file error rate = 0 critical errors/month.
  • CRM hygiene = 100% entries complete & updated.
  • Weekly reports submitted on time = 100%.

Required Skills & Competencies:

  • Strong communication skills (English + Hindi/Gujarati).
  • Knowledge of UK study system (intakes, tuition fees, scholarships).
  • Organized with documentation and timelines.
  • Ability to explain financial requirements clearly.
  • Polite, patient, and student-focused.

Education & Experience:

  • Graduate (any field).
  • 1–2 years of counseling/customer service/admin experience preferred.
  • Freshers with strong English & willingness to learn UK visa process can apply.