
Help Desk Professional
3 days ago
Key responsibilities include responding to customer inquiries via email, chat, and other support channels.
- Troubleshoot basic product and account-related issues with strong problem-solving ability and patience in handling queries.
- Guide users on platform navigation, features, and subscription queries through excellent communication skills.
- Educate users about products or services and escalate technical issues to the product/tech team with clear documentation.
- Maintain and update FAQs, support documentation, and the knowledge base for efficient issue resolution.
- Track, prioritize, and close support tickets within defined service level agreements.
- Collect feedback and relay recurring issues or feature requests to the development team.
- Bachelor's degree in any field, preferably finance background.
- 1–3 years of experience in customer support or client-facing roles.
- Excellent verbal and written communication skills.
- Familiarity with ticket tracking systems like Jira would be beneficial.
This is a role that requires assisting customers, working with data, and communicating effectively.
-
Help Desk Specialist
2 days ago
Bharatpur, Rajasthan, India beBeeSupport Full time ₹ 9,00,000 - ₹ 12,00,000Job Title: Help Desk SpecialistWe are seeking a skilled and proactive Help Desk Specialist to join our IT team.A minimum of one year of hands-on experience in managing and supporting IT infrastructure, including Windows and macOS environments.Basic network troubleshooting and end-user support.Key Responsibilities:Install, configure, and maintain Windows and...
-
Help Desk Specialist
2 weeks ago
Bharatpur, Rajasthan, India beBeeSupport Full timeJob SummaryWe are seeking a highly skilled Help Desk Specialist to join our team. The ideal candidate will have excellent technical knowledge, strong communication skills, and the ability to work well under pressure. Key ResponsibilitiesProvide timely and effective support to users with issues related to printers and scannersGuide users through step-by-step...
-
Help Desk Specialist
3 days ago
Bharatpur, Rajasthan, India beBeeSupport Full time ₹ 8,00,000 - ₹ 12,00,000Job SummaryThis is a fantastic opportunity to join our team as a Service Desk Agent. As a key member of our IT support team, you will be responsible for providing top-notch user support and resolving technical issues.Key Responsibilities:Provide first-line technical support to end-users in a courteous and professional manner.Log all user service tickets in...
-
Help Desk Professional
1 week ago
Bharatpur, Rajasthan, India beBeeCustomer Full time ₹ 35,00,000 - ₹ 70,00,000Customer Service RepresentativeWe are seeking a skilled and experienced professional to fill this role.Job Description:The ideal candidate will have excellent communication skills, with the ability to handle customer queries and issues via phone. They will also provide accurate and timely information on products and services, troubleshoot and resolve...
-
Help Desk Expert
7 days ago
Bharatpur, Rajasthan, India beBeeCustomerSupport Full time ₹ 40,00,000 - ₹ 80,00,000Support Role OpportunityWe are looking for a skilled Support Representative to join our team. This role is perfect for individuals who enjoy helping others and want to work in a dynamic environment.About the Role:This position involves interacting with customers via chat, calls, and email. The successful candidate will be responsible for resolving customer...
-
Help Desk Associate
2 days ago
Bharatpur, Rajasthan, India beBeeCustomerSupport Full time ₹ 19,000 - ₹ 23,000We are seeking an exceptional Customer Support Representative to join our team.About the Role:This is a fantastic opportunity for a customer-focused individual to take their career to the next level. As a Customer Support Representative, you will be responsible for providing top-notch support to our customers through various communication channels.Key...
-
Help Desk Specialist
3 days ago
Bharatpur, Rajasthan, India beBeeTechnical Full time ₹ 5,00,000 - ₹ 10,00,000Job Title:International Technical Support (Voice)A technical support engineer is responsible for handling international customer queries via voice calls and providing technical support for basic troubleshooting issues.Key Responsibilities:Handle customer inquiries in a professional and courteous manner.Provide timely and accurate resolutions to customer...
-
Front Desk Leadership Position
7 days ago
Bharatpur, Rajasthan, India beBeeManagement Full time ₹ 55,00,000 - ₹ 85,00,000Job Title: Front Desk Manager\We are seeking a highly skilled and experienced Front Desk Manager to lead our front desk team. The ideal candidate will have a strong background in hospitality, excellent communication skills, and the ability to work effectively in a fast-paced environment.\The successful candidate will be responsible for:\Managing front desk...
-
Help Desk Specialist
3 days ago
Bharatpur, Rajasthan, India beBeeITSupport Full time ₹ 40,00,000 - ₹ 1,00,00,000We are seeking a skilled IT Support specialist to provide exceptional technical assistance and foster strong working relationships with users and peers. The role involves addressing hardware, software, and networking issues while ensuring timely resolution and effective communication.Key Responsibilities:Deliver level one desktop support for end-users,...
-
IT Technical Support Professional
1 week ago
Bharatpur, Rajasthan, India beBeeInformationTechnology Full time ₹ 9,00,000 - ₹ 12,00,000About Our IT TeamPrimeX Meta is an AI-powered solutions provider specializing in building scalable software, mobile apps, AI automation, and cloud solutions tailored for businesses worldwide.Role DescriptionThis is a full-time remote role for an Information Technology Support Specialist.The IT Support Specialist will be responsible for providing technical...