Software Deployment Specialist

3 weeks ago


Bengaluru, Karnataka, India 2104 Merative Technologies India Private Limited Full time
Job Title: Software Packager

At Merative Technologies India Private Limited, we are seeking a skilled Software Packager to join our team. As a key member of our App Delivery team, you will play a crucial role in ensuring smooth software deployment and management within our organization.

Responsibilities:
  • Create and modify scripts and script wrappers for application installations, utilizing tools such as psappdeploytoolkit.
  • Troubleshoot and resolve application and package issues, ensuring timely resolution and minimal disruption to our operations.
  • Collaborate with IT engineering teams to develop and implement automated deployments of packaged software.
  • Update documentation as needed, ensuring accurate and up-to-date information is available to the team.
  • Document processes related to packaging, ensuring seamless knowledge transfer and onboarding of new team members.
  • Coordinate desktop security updates to ensure compliance while minimizing operational risk.
  • Provide input into strategic direction and offer technical leadership within the App Delivery team.
  • Implement process and technical improvements, including process documentation and compliance enhancements.
  • Create application packages in formats such as MSI and/or Virtual (App-V and ThinApp).
  • Maintain Windows updates using Microsoft Endpoint Manager (Intune).
  • Experience with Operating system patching using Microsoft Endpoint Manager.
  • Experience with threat vulnerability management (TVM).
  • Develop deployment plans that mitigate risk and minimize conflicts.
Requirements:
  • Preferred degrees include Bachelor's and Master's in Computer Science, Engineering, Technical, Management Information Systems, or related fields.
  • Relevant certifications such as CISSP, ITIL, MCSE, MCSA, PRINCE, or SME are beneficial.
  • Active Directory management and modification.
  • Microsoft Registry and ability to query.
  • PowerShell scripting and macOS shell scripting.
  • Familiarity with Windows server and desktop operating systems.
  • VBScript and C# knowledge.
  • Understanding of ITIL principles.
  • Experience with OS X and Windows products and configuration.
Desired Experience:
  • Troubleshooting application packages in case of failure.
  • Maintaining high-quality deliverables.
  • Providing third-level support for packages, deployment, and Windows update issues.
  • Collaborating with project teams for packaging and deployment support.
  • Coordinate desktop security updates to ensure compliance while minimizing operational risk and impact.
  • Provide input into strategic direction and provide technical leadership within the App Delivery team.
  • Own and implement process and technical improvements including process documentation and compliance improvements.
  • Create partnerships with Information Security, M365 and device team to understand the desktop requirements and challenges.
  • Engage Application Owners/Developers/Vendors as needed to develop appropriate technical solutions.
  • Create application packages in MSI and/or Virtual format (App-V and Thinapp).
  • Create deployment plans that mitigate risk, minimize conflict, and maximize level of effort.
  • Create partnerships with support teams ensuring they're aware of desktop changes and have an opportunity to provide feedback.
  • Remediate issues discovered during testing or deployment.


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