Software Deployment Specialist
3 weeks ago
At Merative Technologies India Private Limited, we are seeking a skilled Software Packager to join our team. As a key member of our App Delivery team, you will play a crucial role in ensuring smooth software deployment and management within our organization.
Responsibilities:- Create and modify scripts and script wrappers for application installations, utilizing tools such as psappdeploytoolkit.
- Troubleshoot and resolve application and package issues, ensuring timely resolution and minimal disruption to our operations.
- Collaborate with IT engineering teams to develop and implement automated deployments of packaged software.
- Update documentation as needed, ensuring accurate and up-to-date information is available to the team.
- Document processes related to packaging, ensuring seamless knowledge transfer and onboarding of new team members.
- Coordinate desktop security updates to ensure compliance while minimizing operational risk.
- Provide input into strategic direction and offer technical leadership within the App Delivery team.
- Implement process and technical improvements, including process documentation and compliance enhancements.
- Create application packages in formats such as MSI and/or Virtual (App-V and ThinApp).
- Maintain Windows updates using Microsoft Endpoint Manager (Intune).
- Experience with Operating system patching using Microsoft Endpoint Manager.
- Experience with threat vulnerability management (TVM).
- Develop deployment plans that mitigate risk and minimize conflicts.
- Preferred degrees include Bachelor's and Master's in Computer Science, Engineering, Technical, Management Information Systems, or related fields.
- Relevant certifications such as CISSP, ITIL, MCSE, MCSA, PRINCE, or SME are beneficial.
- Active Directory management and modification.
- Microsoft Registry and ability to query.
- PowerShell scripting and macOS shell scripting.
- Familiarity with Windows server and desktop operating systems.
- VBScript and C# knowledge.
- Understanding of ITIL principles.
- Experience with OS X and Windows products and configuration.
- Troubleshooting application packages in case of failure.
- Maintaining high-quality deliverables.
- Providing third-level support for packages, deployment, and Windows update issues.
- Collaborating with project teams for packaging and deployment support.
- Coordinate desktop security updates to ensure compliance while minimizing operational risk and impact.
- Provide input into strategic direction and provide technical leadership within the App Delivery team.
- Own and implement process and technical improvements including process documentation and compliance improvements.
- Create partnerships with Information Security, M365 and device team to understand the desktop requirements and challenges.
- Engage Application Owners/Developers/Vendors as needed to develop appropriate technical solutions.
- Create application packages in MSI and/or Virtual format (App-V and Thinapp).
- Create deployment plans that mitigate risk, minimize conflict, and maximize level of effort.
- Create partnerships with support teams ensuring they're aware of desktop changes and have an opportunity to provide feedback.
- Remediate issues discovered during testing or deployment.
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