Customer Experience Specialist

7 days ago


Jodhpur, Rajasthan, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 12,00,000
Job Description

We are seeking a skilled and experienced professional to provide exceptional customer service. As a key member of our team, you will be responsible for addressing customer inquiries in a timely and professional manner.

You will work closely with cross-functional teams to enhance the customer experience and meet Service Level Agreements (SLAs). Your strong problem-solving skills and proactive attitude will enable you to effectively resolve customer issues and escalate unresolved queries as needed.

Maintaining accurate customer records and documenting all interactions is also an essential part of this role. You will be working in a fast-paced environment, handling pressure situations with ease and providing excellent communication and interpersonal skills.

Requirements
  • Communication Skills: Excellent communication and interpersonal skills are necessary for success in this role.
  • Teamwork: Ability to work effectively in a team environment and handle pressure situations.
  • Problem-Solving: Strong problem-solving skills and a proactive attitude are required to effectively resolve customer issues.
  • Basic Knowledge: Basic understanding of customer service principles and tools is beneficial.
Benefits

This role offers a unique opportunity to grow and develop your skills in a dynamic and supportive environment. We offer a competitive compensation package and opportunities for advancement within the company.



  • Jodhpur, Rajasthan, India beBeeSpecialist Full time ₹ 9,00,000 - ₹ 12,00,000

    Customer Experience Specialist OpportunityWe are seeking a highly skilled and passionate professional to fill the role of Customer Experience Specialist. The ideal candidate will have at least 2 years of experience in a customer-facing capacity, with proficiency in English and Hindi. Strong communication and problem-solving skills are essential for success...


  • Jodhpur, Rajasthan, India beBeeCommunication Full time ₹ 12,00,000 - ₹ 18,00,000

    Customer Experience SpecialistWe specialize in crafting personalized vacations for couples.In this role, you will optimize the effectiveness and quality of customer interactions conducted by our sales representatives.Key ResponsibilitiesEnsure high-quality customer interactionsAnalyze customer feedback to improve performanceRequired SkillsStrong analytical...


  • Jodhpur, Rajasthan, India beBeeCustomerExperience Full time ₹ 5,00,000 - ₹ 8,00,000

    Job Overview:We are seeking a highly skilled and motivated Customer Experience Specialist to join our team. As a Customer Experience Specialist, you will be responsible for providing exceptional service to our guests through various communication channels.Key Responsibilities:Respond to guest inquiries and resolve issues in a timely and professional...


  • Jodhpur, Rajasthan, India beBeeCustomerService Full time ₹ 1,20,000 - ₹ 3,50,000

    At Gemni, we're looking for an exceptional individual to join our team as a Customer Experience Specialist. This is a fantastic opportunity for someone who is passionate about delivering outstanding customer service and support.The role involves managing customer inquiries and issues via email and phone, generating sales leads and coordinating between...


  • Jodhpur, Rajasthan, India beBeeEcommerce Full time ₹ 15,00,000 - ₹ 25,00,000

    Senior Merchandising SpecialistWe are seeking a highly skilled Senior Merchandising Specialist to optimize customer experiences, manage merchandising content, and drive engagement through strategic design and execution.


  • Jodhpur, Rajasthan, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 12,00,000

    We are seeking a dedicated professional to deliver exceptional customer service and support.Job Role:This is a full-time remote position responsible for ensuring customer satisfaction and delivering outstanding customer experiences.Respond promptly to customer inquiries and resolve issues in a timely manner.Maintain accurate customer records and proactively...


  • Jodhpur, Rajasthan, India beBeeCustomer Full time ₹ 26,000 - ₹ 36,000

    We are seeking a highly skilled professional to join our customer support team. As a key member, you will be responsible for delivering exceptional customer experiences and ensuring overall satisfaction.Your day-to-day tasks will include addressing customer inquiries, resolving issues, and maintaining positive relationships. To succeed in this role, you must...


  • Jodhpur, Rajasthan, India beBeeCustomerService Full time ₹ 3,50,000 - ₹ 6,00,000

    Job Opportunity: Deliver Exceptional Customer ServiceKey Responsibilities:Respond promptly and professionally to customer inquiries via phone, email, and chat.Identify and resolve customer issues efficiently while maintaining a positive attitude.Provide accurate, valid, and complete information by using the right tools and resources.Document customer...


  • Jodhpur, Rajasthan, India beBeeCustomer Full time ₹ 32,000 - ₹ 40,000

    Are you a customer experience expert seeking a challenging role where your skills can truly shine? If so, we have an exciting opportunity for you.Our ideal candidate will possess exceptional communication and interpersonal skills in English. They will be able to effectively handle customer inquiries, work collaboratively with cross-functional teams and...


  • Jodhpur, Rajasthan, India beBeeSupport Full time ₹ 25,00,000 - ₹ 30,00,000

    Technical Support SpecialistThe role involves providing timely and efficient technical support to end-users. This includes resolving issues related to applications, identifying and addressing root causes, and collaborating with cross-functional teams to solve problems.Key Skills:Proven experience in Veeva CRM and ITIL process and supportStrong analytical and...