
HR Business Operations Lead
1 week ago
Job Description:
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- Captains incident management, Team Leadership, and Safety compliance.">
- Maintain accurate logs of incidents, security breaches, operational activities, and shift reports. Highlight issues or concerns that require attention in nightly operational and security reports to senior management.">
- Monitor the security systems and ensure all equipment such as CCTV cameras, alarms, and fire suppression systems are functioning properly. Troubleshoot technical issues with security devices.">
- Lead emergency response efforts in case of unforeseen security situations like natural disasters, system failures, or other emergencies. Coordinate with emergency services as required.">
- Supervise Night shift employees, ensuring Office decorum and discipline.">
- Ensure consistent adherence to established SOPs and Safety Guidelines. Monitor workplace practices and take corrective action when deviations occur.">
- Address legal issues such as police visits, Regulatory checks, or Political interference. Provide timely responses to queries via Calls, Emails, and In-person.">
- Have an Emergency response system with access to medical aid and counseling if need.">
- Provide a strong anti-harassment policy with confidential complaint Mechanisms.">
Competencies & Skill Set:
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- Show strong business and HR acumen including problem-solving skills, critical thinking, and analysis to drive organizational and people-related strategies and outcomes.">
- Demonstrate accountability for results.">
- Build rapport quickly, influence and partner with senior management, and communicate effectively across all levels to achieve results.">
- Work within constraints, challenge the status quo, and navigate ambiguity with complex strategy discussions.">
- Show strategic thinking and passion for innovative HR solutions and process improvement.">
- Be strong in grievance and disciplinary management and employee relations.">
- Focus on results orientation and Execution with strong attention to detail.">
- Show in-depth knowledge of labor law and HR best practices.">
Qualifications & Work Experience:
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- Possess an MBA / PGDBM or any equivalent Post Graduate degree in HR with 10+yrs of experience.">
- Hold proven work experience as a HR Manager or similar role.">
- Prior Experience of working in BPO / KPO's and Managing Large Work Force would be beneficial.">
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