Cloud Services Manager

2 weeks ago


Chennai, Tamil Nadu, India Htree HR Consultants PVt Ltd Full time

About the Role:

Htree HR Consultants PVt Ltd is seeking an experienced Cloud Services Manager to oversee the implementation and management of our Microsoft 365 environment.

Key Responsibilities:

  • Configure and manage Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, OneDrive, and Azure Active Directory.
  • Implement and maintain user accounts, permissions, and licenses for a seamless end-user experience.
  • Troubleshoot and resolve technical issues related to Microsoft 365 applications and services.
  • Monitor service health, performance, and usage to ensure optimal system efficiency.

Security and Compliance:

  • Develop and enforce security policies and procedures for Microsoft 365 applications to safeguard against cyber threats.
  • Implement and manage security features such as Multi-Factor Authentication (MFA), Conditional Access, and Information Protection.
  • Conduct regular security assessments and vulnerability scans to identify potential risks.

Support and Training:

  • Provide technical guidance and support to end-users regarding Microsoft 365 applications.
  • Develop and deliver training materials and sessions to enhance user knowledge and adoption.
  • Collaborate with other IT teams to integrate Microsoft 365 with other enterprise systems and applications.

Documentation and Reporting:

  • Maintain comprehensive documentation of Microsoft 365 configurations, policies, and procedures.
  • Generate regular reports on system performance, security incidents, and compliance status.
  • Track and manage project progress related to Microsoft 365 initiatives.

Requirements:

  • Bachelor's degree in information technology, Computer Science, or a related field.
  • Minimum 5 years of experience administering Microsoft 365 environments and managing security.
  • Strong knowledge of Microsoft 365 services, Azure Active Directory, and related technologies.
  • Experience with security best practices, including MFA, Conditional Access, and data protection.
  • Familiarity with compliance requirements such as GDPR, HIPAA, or other relevant regulations.
  • Microsoft 365 certification (e.g., MS-100, MS-101) is highly desirable.
  • Excellent problem-solving skills and the ability to work independently.
  • Strong communication skills and the ability to explain technical concepts to non-technical users.

Salary: $120,000 - $150,000 per year



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