
Administrative Professional
2 days ago
We are seeking a diligent Key Support Role candidate to join our dynamic team. This is a full-time position that requires strong communication and organisational skills, as well as a proactive, detail-oriented, and reliable approach to tasks.
The ideal candidate will work closely with our founder, providing administrative and organisational support while ensuring seamless execution across customer service, operations, content, and collaborations.
Responsibilities:
- Manage daily customer queries (WhatsApp, Instagram, email) within 24 hours
- Maintain a brand calendar for sales, launches, and shoots
- Coordinate with freelancers (editors, photographers, UGC creators)
- Keep inventory updated, assist with website uploads
- Manage influencer/brand collaborations and follow-ups
- Share weekly reports on customers, stock, and key updates
Requirements:
- Minimum 2 years' experience in customer service, operations, or EA roles
- Strong communication and organisational skills
- Proactive, detail-oriented, and reliable
- Ability to take ownership and drive tasks to completion
- Experience in fashion, jewellery, or e-commerce is a plus
Benefits:
- Collaborate with our founder in a high-growth brand
- Be the customer-facing anchor of a business loved by its community
- Exposure across all aspects of running a business
About the Opportunity:
This is an exciting chance to work closely with our founder and be part of a business that values teamwork and collaboration. If you are a driven individual with a passion for delivering exceptional results, we encourage you to apply.
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