
Client Engagement Specialist
2 days ago
About Us:
We are a leading agency comprising five leadership brands, each supported by its specialist divisions and scaled services. With best-in-class solutions in Media, Customer Experience Management (CXM), and Creative, we operate in over 145 markets worldwide with more than 66,000 dedicated talented employees working together to reach new heights.
As part of our global network, we help some of the biggest & most interesting brands win, keep and grow their best customers and achieve meaningful progress for their businesses. With best-in-class services and solutions in Media, CXM (Customer Experience Management) and Creative, we are a force for good & for meaningful growth.
We partner with brands to unlock unique possibilities for sustainable value and lasting change. Our teams of optimists, entrepreneurs and first-movers coalesce around the needs of our clients, creating a truly inclusive culture where everyone can thrive.
Job Summary:
We are seeking an experienced professional to lead and manage end-to-end ATL and social media campaigns across multiple brand verticals. The ideal candidate will collaborate with internal teams to ensure seamless and timely delivery of campaigns.
- Manage ATL campaigns along with social media initiatives, ensuring timely execution and delivery.
- Oversee on-ground activations, events, and shoot coordination as required.
- Drive day-to-day client communication, building strong relationships and ensuring client satisfaction.
- Maintain brand consistency, tone, and messaging across all platforms and projects.
- Contribute to identifying opportunities for organic growth and support in new business pitches.
Requirements:
- 4+ years of experience in account management or social media roles in advertising/digital agencies.
- Strong understanding of ATL (TV, Print, Radio, OOH) and Social Media campaign management.
- Hands-on experience in working with brand teams and agency partners.
- Ability to multitask, travel for on-ground work, and manage high-pressure timelines.
- Strong communication, coordination, and project management skills.
Benefits:
By joining our team, you will become part of a creative network delivering ideas that bring new ways to life. You will team up with inspiring people worldwide and become part of a truly inclusive culture where everyone is given the opportunity to thrive and create the best work of their careers.
About Us:
We believe our work can only resonate in the modern world if the people behind it reflect the modern work. We are tough on the work but gentle with each other. We lead with empathy and are always listening and always learning. We support each other, we cheer for each other, we win together.
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