Operations Executive
2 days ago
Estimated Salary: ₹800,000 - ₹1,200,000 per annum (dependent on location and experience)
About the Role:Company Overview:
Unboxed Research Pvt Ltd is a pioneer in clean formulations in the cosmetics industry, dedicated to developing eco-friendly products through their brand Green And Beige. The company values honesty, transparency, and effectiveness in all their products.
Key Responsibilities:
- Order Management and Fulfilment: Oversee the processing of all web-based and third-party eCommerce sales orders, ensuring timely and accurate order execution by coordinating with logistics teams and monitoring order dispatch to meet SLA requirements.
- E-commerce Partnerships: Collaborate closely with external eCommerce platforms to ensure accurate product listings, stock levels, and timely order fulfilment, addressing any issues related to product availability, stockouts, or pricing discrepancies.
- Inventory Management: Monitor and manage inventory levels in collaboration with third-party partners and warehousing agencies, ensuring stock data is accurately reflected in all sales systems and external platforms.
- Pricing and Promotions: Monitor pricing accuracy across all channels, implementing promotions, discounts, and pricing schemes correctly and communicating them to relevant teams, resolving any pricing discrepancies and ensuring alignment across systems.
- Performance Monitoring and Reporting: Track and report performance against Service Level Agreements (SLAs) for order processing, fulfillment, and delivery, identifying deviations from SLA targets and providing reports to leadership for continuous improvement efforts.
Qualifications and Skills:
- Bachelor's Degree: Any discipline
- Experience: 2+ years in sales operations, reporting, or data analysis, preferably in e-commerce, order management, or logistics
- Skillset:
- A clear multitasker
- Strong proficiency in Excel, data analysis, and report generation
- Excellent organizational skills and attention to detail
- Strong communication skills, presenting data clearly to stakeholders
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