Associate - CRM Customer Service Email Channel

1 day ago


India beBeeCustomerSupport Full time ₹ 5,00,000 - ₹ 10,00,000
Job Title: Associate - CRM Customer Service Email Channel

Job Category: PMG-Channel Development CRM

Key Responsibilities:
  • Provide exceptional customer service via email to ensure high levels of customer satisfaction and loyalty.
  • Respond promptly to customer inquiries and resolve issues efficiently.
  • Collaborate with cross-functional teams to identify opportunities for process improvements and implement changes that drive business results.
Requirements:
  • Bachelor's degree in Business Administration, Marketing, or related field.
  • Minimum 1 year experience in customer-facing role, preferably in email support.
  • Excellent written and verbal communication skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer:
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.


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