Enhance Employee Performance as a Professional Skills Coach

4 days ago


Guntur, Andhra Pradesh, India beBeeSoftSkills Full time ₹ 7,50,000 - ₹ 15,00,000

**Job Title:** Soft Skills Trainer

We are seeking a highly skilled Soft Skills Trainer to join our team. As a Soft Skills Trainer, you will be responsible for delivering training programs that enhance the skills of our employees.

Key Responsibilities:

  • Conduct soft skills training programs (communication, email etiquette, customer handling, conflict resolution, time management, team collaboration, leadership essentials).
  • Deliver new hire induction training and refresher sessions tailored for BPO employees.
  • Assess training needs through surveys, performance reports, and manager feedback.
  • Develop training content, role plays, simulations, and case studies relevant to the BPO/customer service environment.
  • Coach and mentor employees to improve customer interaction, empathy, and problem-solving skills.
  • Evaluate training effectiveness through feedback, assessments, and on-the-job performance.
  • Collaborate with operations and HR teams to align training modules with business objectives.
  • Maintain training MIS and provide reports on participation and outcomes.

What We Offer:

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • The chance to make a real difference in the lives of our employees.

If you are a motivated and experienced Soft Skills Trainer looking for a new challenge, we would love to hear from you



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