Insurance Policy Servicing Specialist

2 days ago


Nellore, Andhra Pradesh, India beBeeInsurance Full time ₹ 50,00,000 - ₹ 80,00,000
Policy Servicing Role

About the Job:

  • Process customer service requests related to policy data, including changes of address, beneficiary updates, and ownership modifications.
  • Handle routine maintenance tasks such as corrections to policy information, transaction reversals, and reinstatements.
  • Maintain accurate and up-to-date records of policies in administration systems according to established procedures.
  • Collaborate with internal teams and external partners to resolve discrepancies and ensure high-quality service delivery.
  • Investigate and resolve complex issues or incomplete transactions related to policy servicing.
  • Ensure that service standards and turnaround times are met in accordance with service level agreements.
  • Support audit and compliance activities by providing accurate documentation and timely responses.
  • Develop a strong understanding of policy administration systems, transaction codes, and process workflows.
  • Participate in process improvement initiatives and provide input for automation opportunities.



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