IT Infrastructure Specialist
18 hours ago
Job Title: IT Infrastructure Specialist
">We are seeking a highly skilled IT Infrastructure Specialist to join our team. The successful candidate will be responsible for providing comprehensive support across IT infrastructure, covering end-user support, networking, servers, and IT systems.
">Key Responsibilities:
">- Provide technical support for desktops, laptops, mobile devices, and enterprise applications.
- Monitor and maintain IT infrastructure (servers, storage, networks).
- Handle user requests and incidents via IT helpdesk/ticketing system.
- Administer user accounts, email systems, and security groups in Active Directory/Office 365.
- Troubleshoot network connectivity and system access issues.
- Assist in IT projects (cloud migration, system upgrades, security enhancements).
- Collaborate with vendors and external providers for IT services and escalations.
Required Skills and Qualifications:
">- 1–3 years of IT support/infrastructure experience.
- Knowledge of Windows/Linux servers, virtualization, and cloud platforms.
- Strong understanding of networking (LAN/WAN, DNS, DHCP).
- Good analytical, troubleshooting, and customer service skills.
Personal Attributes:
">We value individuals who demonstrate smart work, customer focus, and effective time management.
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