
Digital Client Relations Manager
2 days ago
We are seeking a dynamic and proactive professional to act as the primary point of contact between our agency and clients, ensuring seamless communication.
Job Description- The ideal candidate will be able to understand client business objectives and translate them into effective marketing/advertising strategies.
- Responsibilities include managing end-to-end client servicing including campaign briefings, execution, reporting, and performance reviews.
- Candidate must be able to collaborate with internal teams (media, creative, strategy, and operations) to deliver high-quality campaigns on time.
Maintaining strong relationships with existing clients while identifying opportunities for upselling and cross-selling is essential. Ensuring timely collection of payments and managing account profitability is also required.
Requirements:- A Bachelor's degree in Marketing, Business, Communications, or related field is required.
- The ideal candidate will have 2–5 years of experience in client servicing/account management with an advertising/creative/digital agency.
- Candidate must have hands-on agency sales/business development experience.
- Strong communication, presentation, and negotiation skills are necessary.
- Ability to manage multiple clients and projects simultaneously under tight deadlines is required.
- Supporting new business development by participating in pitches, proposal creation, and presentations.
- Staying updated on industry trends, competitor activities, and digital/advertising innovations to provide strategic recommendations.
This role offers an excellent opportunity to grow professionally and develop your expertise in digital marketing and advertising.
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