Client Service Associate

2 days ago


Kottayam, Kerala, India beBeeCustomerService Full time ₹ 15,00,000 - ₹ 25,00,000

Job Summary:

We are seeking a highly skilled Client Service Representative to join our team.

The ideal candidate will have excellent communication skills, be able to work collaboratively with internal teams, and possess strong problem-solving abilities.

This role involves ensuring customer satisfaction by maintaining strong relationships with clients, managing customer service tasks, and addressing any client concerns.

Daily tasks include responding to inquiries, providing detailed information on company services, and collaborating with internal teams to deliver exceptional service.

Main Responsibilities:

  • Maintain strong relationships with clients to ensure customer satisfaction
  • Manage customer service tasks and address client concerns in a timely manner
  • Respond to inquiries and provide detailed information on company services
  • Collaborate with internal teams to deliver exceptional service and meet client needs
  • Handle client-related finance activities and maintain accurate records

Requirements:

  • Proven experience in client services, customer service, and customer satisfaction
  • Excellent communication and interpersonal skills for effective client interaction
  • Ability to work collaboratively within a team and build strong relationships
  • Strong problem-solving abilities and a client-first mindset
  • Bachelor's degree in Business, Communication, or related field
  • Previous experience in a digital marketing agency is an asset

About the Company:

We are a dynamic digital marketing agency dedicated to delivering exceptional results for our clients. Our team excels in online sales, branding, copywriting, and social media management. We offer a range of services including SEO, Online Reputation Management, and E-commerce solutions.



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