
Leadership Role in Client Servicing
3 days ago
We are seeking a seasoned professional to lead our client servicing team. As the primary point of contact for key clients, you will build strong and trusted relationships, ensuring client satisfaction across large-scale events, MICE, and experiential projects.
Key Responsibilities:
- Manage end-to-end client lifecycle, from pitch presentations and negotiations to on-ground delivery and post-event feedback.
- Drive business development by identifying upselling and cross-selling opportunities within existing accounts.
- Collaborate closely with internal departments to ensure seamless execution of projects.
- Translate client briefs into actionable strategies, proposals, and event concepts.
Required Skills and Qualifications:
- 8–12 years of client servicing experience in the events, MICE, or experiential marketing industry.
- Proven experience in leading and mentoring high-performing teams.
- Excellent communication, presentation, and interpersonal skills.
Benefits:
This role offers the opportunity to work in a fast-paced environment, handling multiple accounts simultaneously, while building enduring client partnerships.
Others:
We are looking for someone who is willing to travel for client meetings and event execution. A Bachelor's degree in Event Management, Mass Media, Marketing, or a related field is preferred.
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