
Operations Excellence Lead
6 days ago
Business Operations Specialist
About the Role:This is a dynamic position that requires individuals with exceptional business skills to lead project work streams. Our team members are skilled relationship builders who collaborate with clients while managing junior staff.
Responsibilities:- Manage multiple tasks effectively and work independently.
- Develop conclusions based on data collection and complex analysis, identify gaps and risks, and summarize findings.
- Delegating tasks to junior staff while ensuring overall quality of project deliverables.
- Execution against project workplans, escalating risks and barriers, and coordinating client communication to ensure project delivery schedule is achieved.
- Collaboration with internal team members during the project, including presenting key takeaways, communicating project updates, and organizing overall project logistics.
- Bachelor's degree required.
- Proficient in Microsoft office (Word, PowerPoint, Excel).
- Excellent communication skills; strong written and oral English skills.
- 2 to 7 years relevant project implementation or process improvement experience in a team-based environment.
- Preferably 2+ years' experience within consulting.
- Strong critical thinking, problem-solving and analytical skills.
- Direct supervisory experience.
- Located in or near Bangalore; role requires individual in office.
- Hospital or physician revenue cycle experience supervising a department and/or team-based projects with a focus on process improvement initiatives and change management.
- Project leadership and workplan management experience within a consulting firm setting with a focus on hospital or physician revenue cycle, denials management, revenue integrity, or patient access services.
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