F&B Operations Coordinator

7 days ago


Mumbai, Maharashtra, India AccorHotel Full time

Fairmont Mumbai is a luxury hotel seeking an organized and detail-oriented F&B Operations Coordinator to join its Food & Beverage team. The ideal candidate will possess exceptional organizational skills, strong communication abilities, and a passion for delivering exceptional service. The salary for this role is estimated to be ₹350,000 - ₹450,000 per annum, based on industry standards and the candidate's experience.

Job Description:

The F&B Operations Coordinator will provide crucial support to the Food & Beverage department by managing administrative tasks efficiently and ensuring smooth operations. Key responsibilities include:

  1. Administrative Support:
    • Assist in the daily administrative tasks of the Food & Beverage department, including data entry, record-keeping, and correspondence.
    • Manage emails and phone calls efficiently, ensuring timely responses and proper documentation.
    • Coordinate meetings, appointments, and reservations for F&B management and staff.
  2. Documentation and Reporting:
    • Prepare and maintain accurate reports, spreadsheets, and presentations as required by the F&B management team.
    • Assist in compiling data and information for budget planning, inventory management, and other F&B operational needs.
    • Ensure all documentation is organized, up-to-date, and easily accessible.
  3. Event Coordination:
    • Support the coordination and execution of F&B events, including meetings, conferences, and special occasions.
    • Assist in liaising with clients, vendors, and internal departments to ensure all event requirements are met.
    • Provide onsite support during events as needed, ensuring smooth operations and guest satisfaction.
  4. Communication and Collaboration:
    • Act as a liaison between the F&B department and other hotel departments to facilitate effective communication and collaboration.
    • Communicate effectively with internal teams to ensure all F&B-related tasks and requests are addressed promptly and accurately.
    • Foster a positive working environment by maintaining open communication and providing support to colleagues as needed.
  5. Compliance and Quality Assurance:
    • Ensure compliance with hotel policies, procedures, and standards, particularly regarding F&B operations.
    • Assist in conducting regular quality assurance checks to uphold service standards and guest satisfaction.
    • Identify areas for improvement and suggest solutions to enhance efficiency and effectiveness within the F&B department.

Qualifications:

  • Diploma in Hospitality Management preferred.
  • Proven experience in administrative support roles, preferably within the hospitality industry.
  • Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software applications.
  • Excellent organizational skills with the ability to prioritize tasks and manage time effectively.
  • Exceptional attention to detail and accuracy in data management and documentation.
  • Excellent communication and interpersonal skills with the ability to interact effectively with diverse stakeholders.
  • Ability to work independently with minimal supervision and as part of a team in a fast-paced environment.
  • Flexibility to adapt to changing priorities and willingness to take on new challenges.
  • Prior experience in food and beverage operations or event coordination is an asset.

Work Environment:

The F&B Operations Coordinator will work in a fast-paced environment with minimal supervision. The ideal candidate will be able to work independently and as part of a team to achieve the goals and objectives of the Food & Beverage department.

What We Offer:

Fairmont Mumbai offers a competitive salary, excellent benefits, and opportunities for growth and development. The ideal candidate will be passionate about delivering exceptional service and contributing to the success of the Food & Beverage department.



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