
Expert UX Problem Solver
2 weeks ago
Elevate user experience for thousands of enterprise customers by joining our ServiceNow-driven ecosystem as a Technical Support Engineer - User Experience Team.
This role involves troubleshooting and transforming user experience into excellence. To achieve this, you will dive deep into the ServiceNow platform, collaborate with global teams, and share feedback that shapes future products and tools.
Key responsibilities include resolving technical issues, clarifying unexpected behaviors, and responding with precision across web, chat, email, and calls.
You must have 2+ years of experience with ServiceNow (Support, Implementation, or Development) and knowledge of AngularJS, AJAX, JavaScript, HTML/CSS, XML.
Solid debugging chops, excellent communication skills, and a basic grasp of OOP principles & SQL are also essential.
Nice-to-have skills include hands-on experience with ServiceNow UI Components, familiarity with Virtual Agent, Configurable Workspaces, and experience in SaaS or Web App Support.
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Technical Problem Solver
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AI UX Designer
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UX Design Leader
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