IT Infrastructure Manager

7 days ago


Gurgaon, Haryana, India Genpact Full time

Genpact is a global professional services firm seeking a highly skilled IT Infrastructure Manager to join our build and engineering team.

The ideal candidate will have expertise in designing and implementing large-scale IT infrastructure and cloud engineering solutions.

Key responsibilities include:

• Designing and implementing network architectures for contact centers

• Participating in business transition projects to design and implement IT infrastructure

• Translating IT requirements into technical designs and implementing solutions

• Owning end-to-end project delivery and ensuring smooth go-live

• Creating high-level and low-level design documents for clients and internal teams

• Participating in technical discussions with clients and internal teams

• Working with internal and external resources to deliver assigned tasks

• Interacting with ISPs and OEMs for solution discussions and issue troubleshooting

• Identifying open risks in production networks and providing input for mitigation

• Finding scope improvements by initiating Lean/Six Sigma projects

Qualifications sought:

• Bachelor's degree in computer science or a related field

• CCNP certification

• Network certifications from Palo Alto, Juniper, or Fortinet

• AWS or Azure cloud certifications

• Experience with CI/CD tools such as Jenkins or Azure DevOps

• Strong written and oral communication skills

• Good presentation skills

This role requires experience working in a global team across different time zones and cultures.

Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

This role is part of our build and engineering team, focusing on delivering IT infrastructure and cloud engineering solutions.

Genpact is committed to diversity and inclusion, and we encourage applications from diverse candidates.

We are looking for a Cloud Engineering Expert to design and implement large-scale IT infrastructure solutions. The ideal candidate will have expertise in cloud architecture and network design.

Key responsibilities include:

• Designing and implementing cloud architectures for contact centers

• Participating in business transition projects to design and implement IT infrastructure

• Translating IT requirements into technical designs and implementing solutions

• Owning end-to-end project delivery and ensuring smooth go-live

• Creating high-level and low-level design documents for clients and internal teams

• Participating in technical discussions with clients and internal teams

• Working with internal and external resources to deliver assigned tasks

• Interacting with ISPs and OEMs for solution discussions and issue troubleshooting

• Identifying open risks in production networks and providing input for mitigation

• Finding scope improvements by initiating Lean/Six Sigma projects

Qualifications sought:

• Bachelor's degree in computer science or a related field

• CCNP certification

• Network certifications from Palo Alto, Juniper, or Fortinet

• AWS or Azure cloud certifications

• Experience with CI/CD tools such as Jenkins or Azure DevOps

• Strong written and oral communication skills

• Good presentation skills

This role requires experience working in a global team across different time zones and cultures.

Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

This role is part of our build and engineering team, focusing on delivering IT infrastructure and cloud engineering solutions.

Genpact is committed to diversity and inclusion, and we encourage applications from diverse candidates.

The Network Design and Implementation Specialist will be responsible for designing and implementing large-scale IT infrastructure solutions. The ideal candidate will have expertise in network architecture and design.

Key responsibilities include:

• Designing and implementing network architectures for contact centers

• Participating in business transition projects to design and implement IT infrastructure

• Translating IT requirements into technical designs and implementing solutions

• Owning end-to-end project delivery and ensuring smooth go-live

• Creating high-level and low-level design documents for clients and internal teams

• Participating in technical discussions with clients and internal teams

• Working with internal and external resources to deliver assigned tasks

• Interacting with ISPs and OEMs for solution discussions and issue troubleshooting

• Identifying open risks in production networks and providing input for mitigation

• Finding scope improvements by initiating Lean/Six Sigma projects

Qualifications sought:

• Bachelor's degree in computer science or a related field

• CCNP certification

• Network certifications from Palo Alto, Juniper, or Fortinet

• AWS or Azure cloud certifications

• Experience with CI/CD tools such as Jenkins or Azure DevOps

• Strong written and oral communication skills

• Good presentation skills

This role requires experience working in a global team across different time zones and cultures.

Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

This role is part of our build and engineering team, focusing on delivering IT infrastructure and cloud engineering solutions.

Genpact is committed to diversity and inclusion, and we encourage applications from diverse candidates.



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