Customer Service Ambassador

21 hours ago


Lucknow, Uttar Pradesh, India beBeeHospitality Full time ₹ 6,00,000 - ₹ 12,00,000
Guest Relations Professional

We are looking for a Guest Relations Executive who can be the face of our hospitality — warm, professional, and always attentive to detail.

The ideal candidate will have excellent communication and interpersonal skills, a friendly, professional, and approachable personality, strong organizational and multitasking abilities, and prior experience in hospitality, F&B, or guest relations is a plus.

The Guest Relations Executive will be responsible for:

  • Greeting and welcoming guests warmly, ensuring a lasting first impression.
  • Managing reservations, waitlists, and guest seating efficiently.
  • Assisting guests with menu queries, special requests, and dietary needs.
  • Building strong relationships with regular guests and recognizing VIP customers.
  • Handling guest feedback and complaints with professionalism and empathy.
  • Coordinating with service staff, kitchen, and management for smooth operations.
  • Maintaining a clean, organized, and inviting reception/host area.

We offer a dynamic work environment focused on delivering exceptional hospitality experiences, career growth opportunities, and learning experiences within the F&B industry.



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