Customer Service Ambassador

22 hours ago


Lucknow, Uttar Pradesh, India beBeeCustomerService Full time ₹ 7,31,420 - ₹ 9,84,350

About this Role

At our manufacturing facility, we specialize in producing threads and structural components for apparel and footwear.

We deliver innovative solutions that provide safety and protection for people, data and the environment.

As a world leader, we offer value-adding products including apparel, footwear and specialty threads to leading companies.

We have a proud heritage of over 250 years and a spirit of evolution to constantly stay ahead of changing market needs.

With operations across 50 countries and a workforce of over 17,000, we serve our customers worldwide.

Our technologically diverse product portfolio caters to both current and future trends, setting new standards and turning customer ideas into reality while accelerating sustainability.

This role involves providing first line support, managing bulk orders, handling sample requests and customer complaints, promoting self-service and up-selling Coats products.

Key responsibilities include servicing customers, building strong relationships and promoting digital channels to improve overall service and satisfaction.

Essential requirements include experience in customer service, being customer-focused with good communication, collaboration and interpersonal skills.



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