E-Commerce Operational Strategist

1 week ago

Mysore, Karnataka, India beBeeSpecialist Full time ₹ 80,00,000 - ₹ 1,00,00,000

Senior E-commerce Operations Specialist

At Cumin-Co, we are seeking a detail-driven and hands-on Senior E-commerce Operations Specialist to oversee daily operations across Amazon and Quick Commerce platforms.

The ideal candidate has prior experience working with direct-to-consumer brands and understands the nuances of catalog/content management, inventory planning, and operational excellence.

  • Create, optimize, and manage product listings on Amazon Seller Central, ensuring accurate content and compliance with platform policies.

  • Manage FBA and FBM workflows, including inventory planning, order fulfillment, returns, and reimbursement claims.

  • Monitor and improve account health metrics – Buy Box share, cancellations, late dispatches, and customer feedback.

  • Protect brand presence: handle hijacked listings, unauthorized sellers, and compliance escalations.

  • Prepare weekly dashboards on sales, category trends, stock movement, and operational issues.

  • Set up and maintain SKUs, pricing, and images across Quick Commerce platforms (Blinkit, Zepto, Instamart).

  • Ensure stock accuracy, fill rates, and low OOS through close coordination with supply chain.

  • Execute promotions, campaigns, and visibility initiatives to drive sales.

  • Track platform analytics: velocity, campaign ROI, search visibility, and share reports with leadership.

  • Partner with supply chain for demand planning and inventory allocation across channels.

  • Coordinate with marketing for launches, promos, and brand campaigns.

  • Work with finance to reconcile settlements, commissions, and claims.

  • Maintain clean, updated SKU data (barcodes, MRPs, product details) across systems.

Requirements:

  • 2–4 years of experience in Amazon and/or Quick Commerce operations.

  • Must have worked with D2C brands (not agencies/resellers).

  • Solid understanding of e-commerce workflows: catalog, inventory, fulfillment, and platform compliance.

  • Proficient in Excel/Google Sheets; ability to generate insights from data.

  • Strong communication skills, problem-solving ability, and ownership mindset.

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