Customer Success Advocate

2 days ago

Mumbai, Maharashtra, India beBeeSuccess Full time US$ 90,000 - US$ 1,20,000

We are seeking a skilled Customer Success Manager to join our team.

As a key member of our organization, you will be responsible for building and maintaining relationships with our users and key customer stakeholders based on trust, transparency, and a commitment to their mission success.

The ideal candidate will have experience in collecting Publicly Available Information (PAI), producing OSINT and/or OSINF, internet investigations, or thorough online research.

You will train and mentor our customers on our platform to deliver maximum value on open-source data collection and analysis.

Additionally, you will be problem-solving daily and helping customers with use cases that push what is technically possible.

You will also act as the voice of the customer internally to communicate feedback and requests to a cross-functional product team.

Our company culture is driven by core values of family first, nothing is impossible, and work hard, play harder.

We strive to have a team with diverse perspectives, experiences, and backgrounds.

The position will require regular travel around the US and abroad to see customers. Onboarding training will require you to spend time in various locations to meet colleagues and learn the product differentiators.

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