
ISO Systems Implementation Professional
4 days ago
ISO Quality Management Specialist
",'Job DescriptionThe ideal candidate will have prior experience in quality management systems, IT service management, and auditing. They will be responsible for implementing and maintaining ISO 9001 and ISO 20000 standards, monitoring service management objectives, and conducting internal audits.
','- Prior experience in quality management systems, IT service management, and auditing is required.
- Minimum 2 years of experience in quality system management, knowledge of business processes, and application of quality management standards.
- Familiarity with implementing and maintaining ISO 9001 and ISO 20000 standards is desirable.
- Experience in monitoring, measuring, analyzing, and evaluating service management objectives.
• Update and maintain ISO documentation, controls, and records for ISO 9001
• Conducting internal audits and participating in external ISO audits
• Follow up on audit findings closures with respective process owners
• Delivering ITIL and ITSM related trainings
• Verifying ITSM related records
• QMS and ITSM risk management','Qualifications
- Bachelor’s degree in engineering or a related field from an accredited university.
- Professional certifications related to ISO 9001 (Quality Management System) and ISO/IEC 2018 (IT Service Management System).
- Strong knowledge of quality, IT service management, and best practices.
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