Strategic Product Solutions Expert

14 hours ago

Kollam, Kerala, India beBeeCustomerCentric Full time ₹ 1,80,00,000 - ₹ 2,10,00,000
Job Description

We seek a skilled product expert to bridge the gap between customer needs and product development teams.

This role is key to delivering maximum value to clients while aligning with our product vision and strategic priorities.

You will lead customer-facing workshops, deliver training, capture business and technical requirements, guide solution design, and champion customer perspectives throughout the product lifecycle.

You'll play a critical role in shaping our product offerings and ensuring they meet customer needs throughout their lifecycle, stay in touch with our strategic customers, and consistently deliver value through our products.

You'll collaborate closely with sales teams as well as with corporate, R&D, and support functions.

Key Responsibilities
  • Lead customer workshops to capture needs, constraints, operational context, and success criteria.
  • Gather and document customer requirements, translating them into clear, actionable product and technical specifications.
  • Showcase product capabilities and guide customers through relevant use cases to maximize adoption and value realization.
Required Skills & Qualifications
  • Strong familiarity with Telecom / Telephony / Cellular / Analytics Domain and IP network technologies.
  • Hands-on experience in SIGINT collection systems within Intelligence, Security, or Cyber domains.
  • Proven experience in customer-facing solution roles such as Product Manager, Solution Consultant, or Pre-Sales Engineer.
Product Expertise & Cross-Team Collaboration
  • Maintain deep product knowledge, staying current with capabilities, roadmap developments, and technical architecture.
  • Collaborate across teams, acting as the voice of the customer within Product, Engineering, and Delivery organizations.

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