Luxury Brand Ambassador

4 days ago

Aligarh, Uttar Pradesh, India beBeeSenior Full time ₹ 18,00,000 - ₹ 24,00,000
Job Title:

Senior Brand advisor

About the Role:

We are seeking a dedicated and experienced Senior Brand Advisor who possesses excellent communication and interpersonal skills, a deep understanding of the Luxury & design industry and its products and services, and the ability to create a strong positive perception of the brand.

This role involves direct interaction with clients, associates, and the industry to build brand awareness, drive engagement, and generate/ convert sales.

Key Responsibilities:

  1. Generate and convert inquiries into sales through in-depth knowledge about Brand Heritage, journey, products, and services.

  2. Handle client feedback & grievances professionally and drive solutions to the issues when necessary.

  3. Proactive sales, cross-selling & servicing through telephone, email, and on-appointment & virtual meetings.

  4. Collaborate with internal teams to tailor solutions that meet client requirements and contribute to the overall growth & development of the Brand.

  5. Prepare client briefing documents and timely organizing documents required for client communication. Ensure that all interactions and communications align with the brand guidelines.

  6. Prepare presentations & keep database updates all the time.

  7. Proactively identify opportunities to add value to client relationships and anticipate challenges & potential client issues.

  8. Handle end-to-end client journey from client appointments to post-delivery satisfaction and all other pre & post-sales activities.

  9. Represent the Brand in National/ International Art & Design events and private previews.

Requirements:

  1. Good understanding of Luxury, Design, Art & Craft.

  2. Excellent written & verbal communication, good personality, strong interpersonal skills, and the ability to build relationships at all levels.

  3. Ability to work effectively under pressure and manage multiple clients or agencies simultaneously.

  4. Self-motivated and able to work independently and as part of a team.

  5. Mindset & approach to be solution-driven.

  6. Adaptability, enthusiasm, and a genuine passion for the brand.

Education:

Graduate/ Postgraduate in Luxury Management/Marketing or MBA in marketing or communications from a reputed institute.

Experience:

7+ years (preferably in the Retail Luxury/Hospitality/ Interior Industry)

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