Fiber Operations Manager
1 month ago
Vodafone Idea Limited is a leading telecom service provider in India, offering a wide range of voice and data services across 2G, 3G, and 4G platforms. We are committed to delivering exceptional customer experiences and contributing to the growth of a digital India.
Job Summary:We are seeking an experienced IRU Lead - Fiber Operations to join our team. The successful candidate will be responsible for managing IRU operations for the circle, ensuring service excellence, and improving network availability. The role requires strong technical knowledge of fiber and Tx networks, as well as excellent communication and relationship management skills.
Key Responsibilities:- Manage IRU operations for the circle, ensuring timely fault tracking and performance management.
- Coordinate with IRU partners to ensure given and taken fiber, and monitor KPIs performance trends.
- Work with SNOC and Central teams to achieve service excellence and improve network availability.
- Track and improve critical outages and alarms to ensure achievement of KPIs.
- Maintain all related documents, including IRU databases and monthly MIS POA for improvement.
- Ensure timely IRU O&M PO/GRN tracking, penalty calculation, and sign-offs with IRU partners.
- Support circle backend operations and database management.
- Implement best practices and OPEX control/forecast plans.
- Strong understanding of fiber and Tx networks.
- Hands-on experience of handling fiber operations.
- Ability to influence infrastructure partners, government agencies, and telecom vendors.
- Effective communication and relationship management skills.
- Agility and positive attitude.
- Diploma with 7+ years of field operation experience.
Vodafone Idea Limited is an equal opportunity employer committed to diversifying its workforce. We strive to create a collaborative and inclusive environment that encourages authenticity and fosters a sense of belonging.
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