Warehouse Operations Manager

3 weeks ago


Kolkata, West Bengal, India MASTER MIND CONSULTANCY Full time
Job Description

Job Title: Warehouse Operations Manager

Job Summary: We are seeking a highly experienced Warehouse Operations Manager to lead our warehouse operations team. The successful candidate will have a proven track record of managing warehouse operations, ensuring compliance with safety, quality, and regulatory standards.

Key Responsibilities:

  • Lead and manage the performance of warehouse service providers to ensure compliance with safety, quality, and regulatory standards.
  • Monitor compliance to warehouse SOP and contract through regular review of operations and periodic audits.
  • Work with key stakeholders across supply chain and other functions to enable smooth and timely execution of customer orders within agreed service levels.
  • Foster a culture of teamwork, accountability, and continuous improvement in warehouse operations.
  • Monitor the health of warehouse operations through regular review of agreed supplier management metrics and recommend interventions to keep performance on track.
  • Review capacity and capability of each warehouse operation to meet current and emerging demands of the business and escalate potential issues to the National Warehouse Manager.
  • Work jointly with the transportation team to review performance of transporters, identify areas of improvement, and develop solutions to resolve issues.
  • Support the National Warehouse Manager and NPR team in the contracting process and ensure minimal impact to business when there is a change of service provider and/or facility through a robust management of change process.
  • Identify critical issues and recommend actions to improve safety and service, increase efficiency, and optimize costs in warehouse operations.

Requirements:

  • Graduate in any discipline. A management degree or postgraduate degree in supply chain will be an added advantage.
  • 34 years of experience in distribution/supply chain management.


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