Business Expansion Specialist

5 days ago

Noida, Uttar Pradesh, India beBeeGrowth Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

Growth Manager Role Overview

The Growth Manager will lead the overall business expansion and development initiatives for a leading marketplace. This includes driving new business acquisition, customer engagement, and regional market penetration while managing marketing strategies, lead generation, and customer support functions.

Key Responsibilities

  • Drive new business acquisition and ensure consistent revenue growth through data-driven strategies.
  • Manage and expand the regional business development teams to penetrate new markets with high-growth potential.
  • Build strong client relationships and strategic partnerships to enhance market presence and drive business growth.
  • Collaborate with the marketing team to design, execute, and monitor high-impact marketing campaigns across various platforms.
  • Strategically allocate resources to optimize marketing ROI, ROAS, and customer quality.
  • Partner with design and creative teams to develop and test high-performing ad creatives.

Customer Support & Lead Generation

  • Lead and manage the customer support and lead generation teams to enhance customer satisfaction and conversion rates.
  • Implement effective processes for handling customer queries, feedback, and escalations.

Funnel & Metrics Ownership

  • Own and optimize the end-to-end growth funnel: acquisition, activation, retention, monetization.
  • Track, analyze, and improve key performance indicators such as CAC, LTV, ARPU, retention, and cohort analysis.
  • Maintain robust attribution frameworks using tools like AppsFlyer or Adjust.

Qualifications

  • Minimum 5 years of experience in growth, business development, or performance marketing within a B2C or B2B environment.
  • Prior experience in managing customer support, lead generation, and regional sales teams is highly desirable.
  • Strong grasp of user acquisition funnels and metrics (CAC, ROAS, LTV, ARPU, Retention).

Leadership & Strategic Acumen

  • Proven ability to lead cross-functional teams including business development, marketing, and customer support.
  • Strong decision-making, negotiation, and problem-solving skills.
  • Track record of delivering measurable growth through data-driven strategies.

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