Technical Writing Operations Lead

1 day ago


Bengaluru, Karnataka, India Delta Air Lines Full time
Job Description

Delta Air Lines is seeking a highly skilled Technical Writing Operations Lead to join our team in aircraft maintenance.

Company Overview

We are a leading airline with a strong commitment to safety and customer satisfaction. Our team is dedicated to delivering exceptional results and building long-term relationships.

Estimated Salary Range

$120,000 - $180,000 per year, depending on experience and qualifications.

About the Role

The Technical Writing Operations Lead will be responsible for operational leadership and supervision of a team within the Technical Instructions department. This team handles the overall development, authoring, and management of aircraft technical instructions used to maintain and repair Delta's fleet of aircraft.

The successful candidate will have excellent problem-solving and decision-making skills, with the ability to work closely with numerous departments, including Maintenance Programs, Line Maintenance, Base Maintenance, Engine Maintenance, Quality Assurance, Quality Control, Engineering, Materials, Production Control, Supplier Operations, and others.

Key Responsibilities
  • Responsible for work assignments, problem-solving, decision-making, customer support, and communications regarding the tactical and strategic execution of initiatives and objectives in relation to the technical instructions managed by this team.
  • Must ensure compliance to FAA Regulations, Engineering documentation, and other substantiating data as outlined in the Technical Operation Policies & Procedures (TOPP) and departmental Standard Operating Procedures (SOP).
  • Must have thorough knowledge and understanding of aircraft manuals (Aircraft Maintenance Manual (AMM), Illustrated Parts Catalog (IPC), Standard Practice Manuals (SPM), Engine Maintenance Manual (EMM), etc.) used for inspecting, troubleshooting, and repairing of aircraft and engines.
  • Must have knowledge and experience in structured authoring (i.e. SGML, S1000D, XML) as well as an understanding of commercial aviation documentation and guidance specifications (i.e. ATA 100, iSpec2200, S1000D).
Requirements
  • Aircraft Maintenance Engineering license (or applicable degree) with a minimum of five years of experience in authoring and managing Technical Instructions.
  • Must have previous maintenance experience with a strong technical knowledge of the aircraft/engine.
  • Must have thorough knowledge and understanding of aircraft manuals (Aircraft Maintenance Manual (AMM), Illustrated Parts Catalog (IPC), Standard Practice Manuals (SPM), Engine Maintenance Manual (EMM), etc.) used for inspecting, troubleshooting, and repairing of aircraft and engines.
  • Must have knowledge and experience in structured authoring (i.e. SGML, S1000D, XML) as well as an understanding of commercial aviation documentation and guidance specifications (i.e. ATA 100, iSpec2200, S1000D).
  • Must have previous leadership experience.


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