Head Of Customer Service

Job Title: Head of Customer Service LeadershipJob Summary:As a key member of the Nkrafterz Inc. team, the Head of Customer Service Leadership is responsible for leading and directing the customer service activities of the organization. The successful candidate will be responsible for meeting targets and those of the team as a whole, ensuring the efficient...

A key role within Aegis Customer Support Services Pvt Ltd, the Customer Service Manager will be responsible for managing a team of representatives offering customer support. The ideal candidate will have a thorough understanding of the customer service process and be able to oversee its implementation effectively.Key Responsibilities:Team Management: Manage...

Position OverviewNkrafterz Inc. is seeking a highly skilled and experienced Head of Customer Service to lead our customer service team. The ideal candidate will have a proven track record of delivering exceptional customer experiences and driving business growth.Main ResponsibilitiesDirect and manage the customer service team to ensure excellent customer...

Unlock Customer Success at AdobeAdobe is seeking a seasoned leader to head our globally distributed customer success team. As the Head of Customer Success, you will be responsible for ensuring our Enterprise SaaS customers achieve widespread success.Our Customer Success team works closely with clients to understand their business and technical needs,...

Key Responsibilities:As a key member of our team, you will be responsible for managing a team of representatives who provide exceptional customer support.Leadership and Team Management:Oversee the customer service process to ensure seamless delivery of support services.Develop and implement policies and procedures to enhance customer satisfaction.Plan and...

Job Description for Customer Service RepresentativeAt GlYMPSE HUMAN CAPITAL SERVICE, we are seeking a Customer Service Representative to join our team.Key Responsibilities:Location: BengaluruSalary: ₹18-35,000 per monthShifts: Rotational shiftsRequired Candidate Profile:Communication Skills: Excellent communication and interpersonal skillsService Skills:...

Job RequirementsQualification: Bachelor's Degree or equivalent (Freshers/Experienced)Location: BangaloreSalary: ₹18-35,000 per monthShifts: RotationalRequired Candidate ProfileExcellent communication skills, with a pleasant and empathetic tone when interacting with customers.Strong technical knowledge and ability to multitask.Key Responsibilities:Provide...

Key Responsibilities:• Provide exceptional customer service through PSF calls, customer follow-ups, and cold calling.• Maintain accurate and up-to-date reports on customer feedback and service performance.Requirements:• 2 years of experience in customer-facing roles.• Strong computer skills and highly responsive behavior.• Polite and pleasant...

Key Responsibilities:1. Handle PSF calls (Post Service Feedback) to ensure customer satisfaction.2. Conduct regular service follow-ups to maintain a high level of customer service.3. Engage in cold calling and campaign calls to promote our services.4. Maintain accurate and up-to-date instant feedback reports.5. Prepare daily and monthly revenue and...

Key Responsibilities:Handle Post Service Feedback calls (PSF) and respond to customer inquiries.Follow up on periodic service appointments and maintain instant feedback reports.Engage in cold calling and campaign calls to promote services.Prepare daily and monthly performance reports on revenue and technicians.Provide timely and responsive support to...

Job Title: Head of Service ManagementJob Summary: We are seeking a highly skilled and experienced Head of Service Management to join our team at Tesco Bengaluru. The successful candidate will be responsible for ensuring the continuity of our business, complying with security controls for infrastructure, and managing risk.Key Responsibilities:Business...

We are seeking an exceptional Customer Service Manager or Analyst to spearhead our customer service department. Your primary goal will be to provide outstanding customer experiences by establishing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction targets. To be successful in this role, the ideal...

Key Roles & Responsibilities:As a Customer Care Executive at Bosch Car Service-Company Owned, you will be responsible for handling PSF calls, customer follow-ups, and campaign calls. Your tasks will also include maintaining instant feedback reports and preparing daily and monthly performance reports.Key Skills & Qualities:We are looking for individuals with...

Job Requirements:Female candidates with excellent communication skills are required for tele calling positions.Team leaders must have a minimum of 1-2 years of experience in customer service.Qualifications:SSLC, PUC, or any degree for tele calling (freshers and experienced both)Graduates for team leadersLanguage Skills:KannadaEnglishWorking...

Job Summary: We are seeking a highly skilled and motivated Customer Sales Support professional to join our team at IFixIndia - Premium Apple Service Center - Bangalore.Key Responsibilities:Handling customer inquiries related to Apple products via phone calls.Providing exceptional customer service through live chats and email support.Managing and maintaining...

Job Title: Head of Service Bulletin Production- IndiaAbout the Role:We are seeking a highly experienced and skilled Head of Service Bulletin Production to lead our team in India. As a key member of our Retrofit Solutions organization, you will be responsible for overseeing the production of service bulletins, ensuring timely and high-quality delivery to our...

Job Title: VP ConciergeJob Overview: We are seeking a seasoned leader to head our concierge business unit. This role is responsible for driving growth through new and existing accounts while ensuring top-notch operational performance.Key Responsibilities:• Business Unit Leadership: Take ownership of the concierge business from strategy to execution,...

Job DescriptionAs a Senior IT Security Risk professional at Head pro, you will be responsible for ensuring the company's compliance with various security regulations and frameworks, including ISO:27001 and SOC 2. Your strong organizational skills will be essential in maintaining and managing activities around certification projects.Key...

Job Description:About the Role:We are seeking a highly skilled and experienced leader to head our Service Bulletin Production team in India. As the Head of Service Bulletin Production, you will be responsible for leading a team of 12-15 people and collaborating with teams across the globe, including Airbus France, Germany, and Beijing Engineering Center.Key...

Job Title: Head of ConciergeCompany: Antal InternationalJob Type: Full-timeLocation: BangaloreJob Description:Job SummaryThe Head of Concierge will be responsible for driving the growth of the concierge business unit through new and existing accounts, managing partnerships, and ensuring operational excellence. The role requires strategic leadership, business...