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Client Implementation Specialist

1 month ago

Bengaluru, Karnataka, India State Street Full time

About the Role:

We are seeking a highly skilled Client Implementation Specialist to join our team at State Street. As a key member of our Client Operations Service Delivery - Insurance team, you will be responsible for delivering exceptional service to our global clients.

Key Responsibilities:

  • Deliver high-quality services and solutions to clients, ensuring consistent delivery and offering State Street's full range of services as client needs evolve.
  • Provide support during US market hours, with flexibility to work night shifts as needed.
  • Define risk environment for the business unit and perform risk and control assessments to minimize risk events.
  • Execute oversight activities to ensure interdepartmental deliveries are monitored and risks are addressed.
  • Ensure superior client satisfaction by acting as an advocate for clients and resolving issues in a timely manner.
  • Exercise discretion and judgment in resolving issues, reporting breaches, and suspicious transactions.
  • Collaborate with team members and other business units to resolve issues and ensure client satisfaction.

Requirements:

  • Strong Excel and PowerPoint skills.
  • Ability to work in a fast-paced environment with global stakeholders.
  • Exceptional verbal and written communication skills.
  • Initiative and capability to collaborate with diverse stakeholders to deliver timely and high-quality output.
  • Highly organized with strong attention to detail.

About State Street:

State Street is one of the largest custodian banks, asset managers, and asset intelligence companies in the world. We provide investment servicing, data & analytics, investment research & trading, and investment management to institutional clients.

What We Offer:

  • Competitive benefits packages.
  • Flexible work programs.
  • Development programs and educational support.
  • Inclusion, diversity, and social responsibility initiatives.

Join Our Team:

We are an equal opportunity and affirmative action employer. Discover more at StateStreet.com/careers.