Project Implementation Specialist

1 month ago


Bengaluru, Karnataka, India Kapture CX Full time

Job Title: Project Implementation Specialist

Location: Bangalore (Work from Office)

Position Overview:

As a Project Implementation Specialist at Kapture CX, you will be responsible for the end-to-end delivery of CRM Implementation for various clients. You will ensure that business needs are clearly understood and technology implemented meets the needs and expectations of the business.

Roles & Responsibilities:

- Lead project execution and coordination efforts to ensure projects are completed on schedule and within budget.

- Develop project documentation, including BRD, SOW, project plan, and resource plan.

- Ensure resources assigned to projects are meeting deadlines and focused on the project activities.

- Escalate issues, risks, and decisions to EM or other stakeholders as necessary and develop mitigating actions.

- Monitor progress and status of deliverables.

Requirements:

- Minimum 1.5 years to 6 years of experience in handling projects for implementation of ticketing platforms (required).

- Minimum Qualification should be B. or B.Tech.

- Engineering in computers would be preferred.

- Candidates with prior experience in software implementation are preferred.

- Project Management certifications like PMP, CSM, PRINCE2 would be preferred.



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