Zuora Billing Administrator

2 weeks ago


Bengaluru, Karnataka, India Toast Full time
About the Role

We are seeking a highly skilled Zuora Billing Administrator to join our team at Toast. As a Zuora Billing Administrator, you will be responsible for providing front-line support for all aspects of business-facing applications and troubleshooting to diagnose, isolate, and resolve issues.

Key Responsibilities
  • Collaborate with stakeholders to understand project requirements and objectives related to Zuora Subscription Billing
  • Design, implement, and maintain configurations and customizations of Zuora applications to meet the evolving needs of the business team
  • Provide guidance on best practices, using domain knowledge and prior experience
  • Drive optimal solutions and demonstrate proactive initiative by identifying potential areas of improvement and proposing projects aimed at optimizing business operations
  • Maintain proper system access for user roles ensuring compliance with the segregation of duties
Requirements
  • 3+ years of experience with Zuora Billing administration and configuration, including 3rd party integrations in complex environments
  • Experience supporting Zuora Billing modules: Customers, Product Catalog, Subscriptions, Billing & Invoicing, Payments and Taxes
  • Experience working in Zuora Billing administration: User access, HTML/PDF templates, Custom fields, Notifications/email templates, data interface integrations, Workflows and Reports
  • Knowledge of the full billing cycle, including Invoicing, Invoice Templates, Payment, and Payment Gateway configuration. Revenue Recognition, Financial Reporting, and integration into the ERP system
  • Strong analytical and problem-solving skills
  • Strong written and verbal communication skills
  • Ability to work independently with minimal guidance as well as collaboratively with cross-functional teams
Special Sauce
  • Experience with Netsuite ERP
  • Zuora Billing Certification
  • Experience with Zuora Revenue a plus
  • Experience working in Zuora APIs

We are committed to creating an accessible and inclusive hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.



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