Zuora Billing Operations Specialist

4 weeks ago


Bengaluru, Karnataka, India Toast Full time

Zuora Billing Operations Specialist

We are seeking a highly skilled Zuora Billing Operations Specialist to join our team at Toast. As a Zuora Billing Operations Specialist, you will be responsible for providing front-line support with regard to all aspects of business-facing applications and troubleshooting to diagnose, isolate, and resolve issues.

Key Responsibilities:

  • Collaborate with stakeholders to understand project requirements and objectives related to Zuora Subscription Billing
  • Design, implement, and maintain configurations and customizations of Zuora applications to meet the evolving needs of the business team
  • Provide guidance on best practices, using domain knowledge and prior experience
  • Drive optimal solutions and demonstrate proactive initiative by identifying potential areas of improvement and proposing projects aimed at optimizing business operations

Requirements:

  • 3+ years of experience with Zuora Billing administration and configuration, including 3rd party integrations in complex environments
  • Experience supporting Zuora Billing modules: Customers, Product Catalog, Subscriptions, Billing & Invoicing, Payments and Taxes
  • Experience working in Zuora Billing administration: User access, HTML/PDF templates, Custom fields, Notifications/email templates, data interface integrations, Workflows and Reports

About Toast:

We are a restaurant technology company that is passionate about helping restaurants adapt, take control, and get back to what they do best: building the businesses they love. We are committed to creating an accessible and inclusive hiring process and strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process.



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