Logistics Specialist Leader
3 weeks ago
This role is a key part of the travel department at Boston Consulting Group, focusing on overseeing car operations for BCG India. With a high travel intensity within the organization, this position plays a crucial role in managing car service providers and ensuring top-notch service for BCG travelers. Close collaboration with the Senior Manager – Travel and Events is essential for achieving this goal.
Key Responsibilities
- Vendor governance and contract negotiation with service providers.
- Ensuring compliance with transportation policies and procedures.
- Implementing initiatives for cost optimization, employee safety, and environmental sustainability.
- Overseeing daily car rental operations and vendor management to meet agreed-upon KPIs.
- Developing and communicating standard operating procedures and car transportation policies.
- Managing internal and external stakeholder expectations.
- Implementing and overseeing the integrated booking tool for seamless user requests, vendor delivery, and invoice validation.
- Monitoring operations for compliance with administrative policies, safety rules, and government regulations.
- Validating vendor invoices to prevent leakage and coordinating with the finance team for vendor payments.
- Maintaining a database of car service providers with a strong presence in high-traffic cities for BCG.
- Executing annual contracts for car services and handling vendor management.
- Managing escalations and addressing crisis situations promptly and effectively.
- Collecting and refining monthly MIS data and publishing dashboards for stakeholders.
Requirements
- Bachelor's degree required.
- Over 8+ years of experience managing ground logistics, especially spot rentals, in multinational companies.
- Exceptional oral and written communication skills in English.
- Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
- Ability to handle all contractual matters.
- Experience working in an international environment with internal clients and suppliers.
- Willingness to multitask and perform administrative duties as needed.
- Strong aptitude for facilitating change and continuously improving processes and structures to support long-term objectives.
Team Collaboration
The business management and operations team at Boston Consulting Group works to ensure the smooth operation of the company. This team includes executive and administrative assistants, visual service artists, receptionists, facilities staff, team leaders, and office coordinators who manage operations and business management jobs.
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