Master Your Flight Skills

3 days ago

Varanasi, Uttar Pradesh, India beBeeAirTravel Full time ₹ 15,00,000 - ₹ 17,50,000
Air Travel Expert

Maximize your potential as a skilled Air Travel Expert and take on the challenge of delivering exceptional travel experiences for discerning clients.

About the Role

This is a unique opportunity to leverage your expertise in managing end-to-end flight bookings, complex itineraries, and high-touch support for luxury clientele. You will be responsible for ensuring seamless travel experiences, from initial consultation to post-travel follow-up.

Main Responsibilities
  • Manage flight bookings, exchanges, cancellations, and ticket issuance via Global Distribution Systems (GDS)
  • Handle complex multi-city, international, and round-the-world itineraries with precision
  • Apply airline fare rules and interline agreements to deliver optimal outcomes for clients
  • Action Passenger Name Records (PNRs) in accordance with defined Service Level Agreements (SLAs) and ensure complete documentation across systems
  • Coordinate fare optimization, refunds, and fare disputes directly with airline partners
  • Manage special service requests: seat preferences, unaccompanied minors, meals, medical needs, and urgent ticketing issues
  • Lead Debit Memo Management: Investigate and respond to Debit Memos with speed and accuracy, identify root causes, and implement preventive measures
  • Collaborate cross-functionally to reduce Debit Memo occurrences through staff training, documentation, and process improvements
Requirements

To succeed in this role, you must have:

  • 5+ years of experience in flight ticketing for High Net Worth Individuals (HNIs), travel agencies, Online Travel Agencies (OTAs), or corporate desks
  • Proficiency in at least one GDS (Sabre, Amadeus, Galileo)
  • Deep understanding of international travel, fare construction, and route planning
  • Expertise with Billing and Settlement Plans (BSP), Airline Reporting Corporation (ARC), PNR management, ticket issuance, and airline invoicing
  • IATA Foundation or Consultant Certification required
  • Polished verbal communication, attention to detail, and calm under pressure
  • Bonus: Experience in luxury travel, private aviation, or VIP ticketing
Why Us?

We are a forward-thinking organization that values excellence and innovation in modern luxury travel. As an Air Travel Expert, you will be part of a dynamic team that prioritizes attention to detail, efficiency, and customer satisfaction.

Join us and embark on a journey where:

  • You will earn a competitive salary that reflects your skills and expertise
  • You will have real ownership and contribute to shaping the future of luxury travel
  • You will operate in a space where excellence is expected, not requested
  • You will be part of a global industry that is constantly evolving and offers opportunities for growth and development
  • You will enjoy a comprehensive benefits package, including health insurance and perks such as freshly cooked meals and a state-of-the-art office

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