IT Infrastructure Specialist

4 weeks ago

Bangalore, India Quess Corp Ltd. Full time

About the Role:

We are seeking a highly skilled IT Infrastructure Specialist to join our team at Quess Corp Ltd.

Key Responsibilities:

  • Lead in the planning, development, and enhancement of infrastructure servers within the overall business planning.
  • Install, configure, and maintain operating systems, servers, network devices, and other IT infrastructure components.
  • Coordinate, troubleshoot, and resolve system and network issues and provide technical support to users/business.
  • Define and document best practices and support procedures.
  • IT Lifecycle management (system troubleshoot, fix issues, and managed deskside support).
  • Ownership of complete infrastructure asset life cycle management ensuring all device records are updated in IT Shop.
  • Liaise with Daimler Truck central teams like IT SHOP, SCCM, etc., on onboarding/modification of new services & devices.
  • Support for conducting trainings and end-user education on new tool rollout and implementations.
  • Print Service Management including basic troubleshooting and coordination with Daimler Central team or OEM on need basis.
  • Participates in strategic and operational planning to achieve business goals by fostering innovation, prioritizing of IT initiatives.
  • Maintain expert knowledge on all applications and its use on systems for various critical systems.
  • Provide technical support for Power BI Desktop users.
  • Troubleshoot and resolve Power BI-related issues.
  • Assist in creating and optimizing Power BI reports and dashboards.

Requirements:

  • Minimum of 5+ years of working on infrastructure projects (servers implementation, data center infrastructure migration, identity & access management).
  • 2+ years of experience with Power BI Desktop.
  • Bachelor's degree in computer science (or related area) preferred.
  • Proven track record of successfully building, developing, and managing infrastructure (servers, business applications, infra hardware, storage, backup) support in a large enterprise environment.
  • Hands-on experience with Windows/Linux server operating environments.
  • Working knowledge of project management, infrastructure migration projects, and vendor management skills.
  • Have strong communication skills, vendor coordination, and business stakeholders management.
  • Ability to perform remote troubleshooting and provide clear instructions.
  • Excellent problem-solving and multitasking skills.
  • Customer-oriented attitude.
  • Flexible and able to adapt to a rapidly changing environment.
  • Positive, self-motivated individual who can complete tasks independently.

What We Offer:

A dynamic and challenging work environment, opportunities for growth and development, and a competitive compensation package.

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