IT Specialist

1 month ago

Bangalore, India NES Fircroft Full time

Company Profile: Established in 1978, NES Fircroft is an award-winning staffing specialist that supplies technical and engineering experts (“white collar”) to Oil and Gas, Power, Construction & Infrastructure, Life Sciences, Manufacturing, Chemical, Mining, Automotive and IT sectors worldwide on an international basis. We’re a highly experienced team of over 2000 professionals made up of recruitment consultants and support staff spanning 58 offices worldwide. We work with top candidates to ensure that we can offer a full range of staffing solutions to our clients, complemented by industry-leading support services. As an ideal candidate: You have strong working knowledge of Office 365 Cloud Apps and Entra You have strong working knowledge of configuring Office 365 app policies You have strong working knowledge of Windows Server You have working experience of on-prem infrastructure (Servers, Virtualization, Storage, Networking equipment etc.) You are able to deliver outstanding customer services. You have experience of working in a service desk team You keep current with the latest technologies and best practices with regards to IT operations and security. You understand both physical and online security. Role Daily administration of Microsoft O365 Daily administration of Microsoft Entra Assisting with Backups Daily administration of Servers (Physical + VMs)3rd line support escalation point Assistance with IT Infrastructure projects (e.g. on-prem hardware/software/security/365 projects) Creating Policies / Procedure Documentation Collaborate with the Cyber Security team to ensure security criteria’s are being upheld Technical requirements Microsoft O365 Administration (InTune, SharePoint, OneDrive, Auto Pilot, Teams etc.) Microsoft Entra Administration Windows Server Administration VMWare / Hyper-V Administration Network Administration Windows 11 Backups + Disaster Recovery Proficient in scripting / automation (PowerShell) Experience Microsoft O365 Physical Infrastructure (Servers, Storage, Network Equipment) Backups + Disaster Recovery PowerShell Ability to work to tight deadlines Experience of working in a support team and being an escalation point Person Specification Strong ability to work to policy and maintain confidentiality Ability to follow and communicate clear instructions Good communication and written presentation skills Attention to detail and methodical Self-motivated and driven to achieve professional success in a very busy environment Ability to work well under pressure Essential Criteria Good command of the English language Current Passport for travel. 3-5 Years of experience in IT Infrastructure / 3rd Line Support Desirable Criteria Another Language Microsoft Certifications VMWare Certifications CompTIA Certifications

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