Nexthink System Administrator

5 days ago


Chennai, Tamil Nadu, India Tata Consultancy Services Full time

Job Role - Nexthink Platform Operations Specialist

As a Nexthink Platform Operations Specialist at Tata Consultancy Services, you will be responsible for ensuring the smooth operation of the Nexthink solution.

Key Responsibilities:

  • Supporting and troubleshooting Nexthink solution components, focusing on administration, operations, and maintenance of Nexthink hardware and software.
  • Providing input for collector packaging and assisting in deployment scenarios.
  • Performing ongoing maintenance tasks to ensure system health and performance.
  • Monitoring Appliance health, including CPU, Disk, and Memory Utilization.
  • Verifying connectivity of Engines to Portal on relevant Ports in case of issues with license, engine, or appliance status.
  • Maintaining customer-specific EUCA documentation.
  • Creating and managing Investigations, Campaigns, Services, Alerts, Metrics, Scores, and Campaigns on Nexthink Finder.
  • Presenting test results internally and archiving data and reports.
  • Collaborating with management, Application owners, vendors, and stakeholders to analyze and make recommendations based on Nexthink observations.

Tata Consultancy Services values innovative and detail-oriented individuals who can effectively manage complex systems and ensure seamless operations.



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