Nexthink System Administrator
1 month ago
Job Role - Nexthink Platform Operations Specialist
As a Nexthink Platform Operations Specialist at Tata Consultancy Services, you will be responsible for ensuring the smooth operation of the Nexthink solution.
Key Responsibilities:
- Supporting and troubleshooting Nexthink solution components, focusing on administration, operations, and maintenance of Nexthink hardware and software.
- Providing input for collector packaging and assisting in deployment scenarios.
- Performing ongoing maintenance tasks to ensure system health and performance.
- Monitoring Appliance health, including CPU, Disk, and Memory Utilization.
- Verifying connectivity of Engines to Portal on relevant Ports in case of issues with license, engine, or appliance status.
- Maintaining customer-specific EUCA documentation.
- Creating and managing Investigations, Campaigns, Services, Alerts, Metrics, Scores, and Campaigns on Nexthink Finder.
- Presenting test results internally and archiving data and reports.
- Collaborating with management, Application owners, vendors, and stakeholders to analyze and make recommendations based on Nexthink observations.
Tata Consultancy Services values innovative and detail-oriented individuals who can effectively manage complex systems and ensure seamless operations.
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